.	Specific User Questions Your mail was rejected for some reason to a domain hosted by Macology Internet. What should you do? My mail was returned. Your system says my email may have had a virus. My mail was rejected. Your system says my email server was blocked because it is on a SPAM DNS exclusion list. My mail was returned. Your system said 550 5.7.0 message unacceptable. My mail was rejected. Your system says my email server is on the rfc-ignorant exclusion list.	.
		Answers Possible EMail-borne Virus Macology's Internet Mail Server, EIMS, has been enabled with a large number of virus filters to protect our and our clients' computers. Your incoming email was analyzed by our filters and found to potentially contain an attachment which contains a virus. See Macology's Exclusion List. Contact your IT representative to verify that your system is virus free. Note that Macology's Internet Mail Server is set to reject all MIME attachments of the following types: MIME Attachment Filters Filter Filtered Attachment Note .BAT DOS/Windows Batch Files Microsoft BAT Executeable .CHM Help/Complied HTML Microsoft Based .COM Command File Executeable .EXE Microsoft Executeable Executeable .HTA HTML Application Microsoft Based .LNK Windows Link Files Microsoft LNK Executeable .PIF Shortcut Executeable .SCR Windows Screen Saver Executeable .SHB Background (CorelShow) Executeable .SHS Windows Scrap File Executeable .VB Visual Basic Microsoft Based .VBS Visual Basic Script Microsoft Based Protects against all VBS viruses Including those below   Macology's Internet Mail Server has been set to reject all MIME attachments of the above types due to their continued use by virus, trojans and other problematic attachments. Additionally, Macology's user have not identified a need to receive such a file as naked attachments. If you have a need to transmit a file of a type that is on the list to one of our users and you are sure that it is virus free, just ZIP, Stuff, or TAR the file before attaching it to your email. If you need further help in performing this activity, contact your IT representative. If you require further help, contact help@macologyinternet.com
		Your EMail system is on a SPAM list Macology's Internet Mail Server, EIMS, uses ORDB, ORBL, ORBZ and MAPS Filters to minimize the amount of SPAM/UCE its users receive - see Macology's Exclusion Filter List. If your mail to one of our users was rejected, you will have to have your IT or ISP secure their system(s) from relaying and/or sending SPAM/UCE. They will then need to contact ORDB, ORBL, ORBZ and/or MAPS to request retest and removal from their anti-SPAM lists. If you are on one you may be on many or all of the relay lists so you may wish to request retesting from all sites. Note that Macology's Internet Mail Server is set to reject all email that comes from a source listed in the data bases below: SPAM/UCE Source Filters Filter Filtering Note ORDB Filters Email using ordb.org DK based ORDB protects against identified relays. Uses DNS Filter Exclusions ORBL Filters Email using www.orbl.org US based ORBL protects against identified relays. Uses DNS Filter Exclusions ORBZ The Open Relay Blackhole Zones Inputs Filter US based ORBZ protects against identified relays. Uses DNS Filter Exclusions
		550 5.7.0 message unacceptable. Macology's Internet Mail Server, EIMS, uses Filters to minimize the amount of SPAM/UCE its users receive. A significant amount of SPAM/UCE contain subjects that include very long runs of spaces or periods. Please change your subject line and send your mail again.   Your EMail system does not conform to IETF RFCs Macology's Internet Mail Server, EIMS, uses rfc-ignorant.org to minimize the amount of SPAM/UCE its users receive since most SPAM sources tend to be misconfigured EMail servers - see Macology's Exclusion Filter List. If your mail to one of our users was rejected, you will have to have your IT or ISP configure their system(s) to properly conform to all mail RFCs. They will then need to contact rfc-ignorant.org to request retest and removal from their non-conformance lists.
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