.	Most support items can be dealt with via email. Please contact support@macology.net or you can telephone on 07973 211137. Having successfully moved our server cluster to the docklands, you may find that you will need to change your DNS settings. If your DNS is set dynamically via a router you will not need to manually make any changes. Our primary DNS Server is 194.93.130.151 secondary is 194.93.130.132 Instructions for DNS setting changes for the move to Docklands for: OS 9 users OS X users Windows users Anytime account set up help can be found here for PC and here for Mac. If you feel you have been spammed or are having problems with abusive emails please contact our abuse team on abuse@macology.net	.
		Our Network is secure and restricted to prevent hackers and spammers from gaining access to our servers. This however can result in any of the following: Some emails may be prevented from getting though. You will not be able to send or receive emails if you are not using one of our dial up accounts. We have filters running to stop spam and offensive emails. Please check our Filters Help page and our Filters List page for details of the filter types. Some users or designers may not be able to use FTP to upload a web site. This will occurr if they are not using one of our dial ups to access the servers. Designers please contact support@macology.net for a free dial up account to access the FTP server. If you are on a fixed leased line we can allow access to our servers please contact us for details.
		Dial up telephone numbers: New telephone numbers are now being used for our dial ups they are as follows: 56K Modem 0845 1207988 ISDN 0845 1206745 These are NOT to be used for the anytime or surftime dial up accounts.